Cancellation Policy

Services that need to be canceled or rescheduled MUST be done so prior to 5 PM the evening before the service takes place, otherwise, a $50 cancellation fee will be charged. Furthermore, if services are canceled or rescheduled within 4 hours of the scheduled shoot time, regardless of weather, a fee of 25% of the service will be charged for each service ordered (Photography, 3D & Video).

The above cancellation fee does not apply to Aerial services. Aerial services are contingent upon weather conditions. If Aerial services are canceled for reasons other than weather, the services must be canceled by 5 PM the evening before the scheduled service date. Otherwise, a $75 cancellation fee will be incurred. 

Please note Homevisit reserves the right to provide an alternate photographer for any photography session. We will make every effort to accommodate your preferred photographer request.

HomeVisit shoots rain or shine. We will not cancel your appointment unless extreme weather raises safety concerns. If you choose to have your photo shoot completed and want exteriors on a different day, an additional fee will be incurred.