My virtual tour is not connected

HomeVisit tours can take up to 15 minutes to link to MRIS. If you are having trouble viewing the virtual tour, please make sure the following steps are complete:

Video: How to Link tour to MRIS

Reasons why my virtual tour is not connected to MRIS?

1. The correct MLS ID number is saved to the listing.
2. The "link my virtual tour" button has been clicked from the property home page.
3. The HomeVisit tour is set as the default tour in your Keystone.