Approving a Mail Service Request in ePrint
The following page will walk you through how to approve a Direct Mail service request within the E-Print system after you have created your print piece and submitted a mail service request. If you are familiar with how to approve regular print order this process is not all that different.
If you have yet to submit a mail service request you can find the steps on how to do so in the following support article: Place a Mail Service Request with ePrint
Once you have submitted a mail service request you will immediately be brought back to the Print Options screen.
If you are not ready to approve your print you can always choose the Quit and Save For Later Option. Any time you exit the ePrint editor you always be brought back to this screen.
Once you are ready to approve click on the Approve this Proof option
You will then be brought to our approval checklist. Please use this time to take one last look at your proof before confirming your approval. Once you ready and have read over our approval policy check off the I Approve this proof to be printed box and then click on the Approve and Continue option.
Approval and Shipping
The next screen you be taken to is the Proof Approval and Shipping screen. Here is where with normal print orders you would choose where you want your print to be delivered. With mail service requests the answer is always the same.
In the second set of options located under your My Address Book section, there is a standard set of addresses titled Pick Up or Ship to Property. It's in the set of options that you will find the HomeVisit Mail House-Deliver to HV Mail House. This is the option that you want to choose. Then Click Approve & Continue.
Select Shipping Method
Once you have selected your shipping address you will then be asked to select your shipping method. If you correctly selected HomeVisit Mail House in the previous step there should only be one option here for you to choose Local Mail House Courier Delivery. Select that option then click on the Select Ship Method & Continue.
Please note that this option does not supersede whatever mailing parameters you have or will set up with our mail service dept. This only signifies to our production team that you are ready to have your print piece processed by the mail service dept.
Confirm Your Order
The last step is to confirm your order by completing the zero-sum payment screen. All you need to do is scroll to the bottom of this screen and hit Complete This order.
Now that your print piece has been officially approved for processing a member of our production team will notify the mail service dept of your approval.
If the mail service dept has received mailing parameters for your request they will begin processing your request per our timeline policy which can be found here:
Mail Service Process Once Approved
If you have not submitted your mailing parameters to the mail service dept please do so via email at firstname.lastname@example.org
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