Printing and Delivery Timelines

Printing Timelines

Standard Print Orders* finalized before 3pm EST will qualify for same-day printing/shipping. Any changes to the finalized Print Piece after 3pm will delay printing until the next business day.

• *Non-Stapled Brochures (4pg and 6pg) and Flyers with quantities up to 100 pieces
• *Stapled Brochures (8pg and 12pg) with quantities up to 50 pieces
• *Mail Cards with quantities up to 1,000 pieces

Large Volume Print Orders** finalized before 3pm EST require an additional 24 business hours for printing and finishing. Any changes to the finalized Print Piece after 3pm will delay printing until the next business day.

• **Non-Stapled Brochures (4pg and 6pg) and Flyers with quantities over 100 pieces
• **Stapled Brochures (8pg and 12pg) with quantities over 50 pieces
• **Mail Cards with quantities over 1,000 pieces

Orders exceeding the quantities listed below are considered Bulk Print Orders***
and require pre-approval and planning from HV Management Staff.

• ***Non-Stapled Brochures (4pg and 6pg) and Flyers with quantities over 300 pieces
• ***Stapled Brochures (8pg and 12pg) with quantities over 150 pieces
• ***Mail Cards with quantities over 4,000 pieces

Delivery Timelines
Orders that are printed by close of business will ship same-day. Once the order is approved to ship, the delivery address cannot be changed.

FedEx Timelines

• Standard Overnight to a Business Location:
  - Delivered next business day, within business hours

• Standard Overnight to a Residential Location:
  - Delivered next business day, by the end of the day
  
• Priority Overnight to a Business Location:
  - Delivered next business day (Including Saturdays), within business hours
  
  
• Priority Overnight to a Residential Location:
  - Delivered next business day (Including Saturdays), by the end of the day
  

Courier Timelines 

• Orders shipping via Courier to a business location:
  (HomeVisit Courier no longer delivers to My Marketing Matters)
  - Orders printed by close of business will be delivered the following day
  during business hours

• Orders shipping via Courier to a residential location:
  - Orders printed by close of business will be delivered throughout the night,
  arriving by 10 am the next morning

This updated service agreement is exclusive to Print-Only orders. Mail Service Orders are excluded. HomeVisit is not responsible for FedEx delivery delays or complications. Any delays with the HomeVisit Courier Service will be communicated as needed. HomeVisit reserves the right to adjust the above service agreement as needed with or without notice.